MSN Messenger FAQ
Here is a list of the questions and answers from real people.
Feel free to add your question by using the form below, and as soon as it is approved by a moderator and
we find an answer, it will be posted here.
name: Kathy
Samuelson
message: I have a new computer and had
AIM on my old computer, is there a way I
can get my friends list on my new computer?
Answer: Following steps
would help you greatly in achieving your objective
In Outlook, on the
File menu, click on Import and Export options
Now Click Export
to a file and then on Next.
Click on Comma
Separated Values (Windows), and
then on Next.
In the folder
list, click on Contacts
folder,
and then on Next.
Browse to the
folder where you want to save the contacts as a .csv file.
Type a name for
the exported file, and then click OK.
Click Next.
Click Finish.
This would give
you a comma separate list of Outlook Contacts. Transfer this to your
new
computer. Now you can import them into your new version of Outlook with
the
following steps:
Click Import and
Export on the File
menu
Now click Import
from another program or file,
and then click Next.
In the list, click
Comma Separated Values (Windows),
and then click Next.
Click Browse,
locate your file, and then
click Next.
Click your Contacts
folder or another folder that
contains contacts, and then click Next.
In the list, click
the file that contains your address list, and then click Map Custom Fields.
-------------------------
name: Stephen
Bracken
message: AOL messenger not installing, can you help?
Answer:
Delete the previous setup of your AOL messenger. Now download the
latest
version of setup files and re-install the software. This should solve
the
problem.
-------------------------
name: Julie Jordan
message: Trying to install new Messenger.
People want to phone me and
say I have the old version. Click on Download
and nothing
happens. Help please.
Answer:
The best option here can be to update Windows and install the updates
in your
computer. Now download
the latest version of AOL Messenger and run the set up.
This should solve your problem.
-------------------------
name: Jennifer
Bentley
message: my cousin downloaded messanger
and i can't get it off it keeps on
popping up men. I have small kids I need to know how to delete this
Answer:
The best thing to do would be to use messenger pop up blocker.
Messenger Pop-up
Blocker is a free program that blocks 'messenger pop-ups' from
appearing on
your computer screen.
-------------------------
name: ron
message: why does it say my password is
wrong the very first time i put it
in????
Answer:
Turn off your computer then turn it on and keep clicking F8 'till a
beep is
heard. A menu will come up. Click Safe Mode and log on as administrator
and
then change your password. This should solve the problem. If not,
please use
the “forgot password” feature and the system should
reset and email you your
new password.
-------------------------
name: ruby
message: I HAVE FORGOTTEN MY PASSWORD
Answer: The "forget password"
feature would/should send an email to you (as the owner) with the
password in it, or a
link to where you can change it. And, if they don't then the secret
questions
they ask should help you get to that reset screen.
-------------------------
name: ruth
message: How much does it cost to use????
In other words is it all
free????RSVP
Answer: It won’t cost
you anything to download the
software and use it, but if you are using Messenger to send messages to
mobile
customers, it WILL cost the person receiving or looking at the text
message on
their cell phone. If that person has unlimited texts then it
won’t cost him either.
-------------------------
name: bruce jenkins
message: My question is i know its free to download AIM messenger,but is it free to use monthly. Like no inside bills or terms to agree to. Yahoo messenger is free all the time from january to december.
Answer: Using AIM Messenger is absolutely free; there are no hidden monthly charges, other than your regular monthly Internet usage bills, or mobile internet bills if you ointend to use it on your smartphone.
Feel free to add your question by using this form, and as soon as it is approved by a moderator and
we find an answer, it will be posted here.
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